My Pay Portal Sign in
Forgotten Password? Help?

Password Assistance

Enter the e-mail address or NI Number associated with your MyPayPortal account, then click Continue. An email will be sent to you with a link enabling you to reset your password and PIN.

Please contact your payroll department if:

  • You do not know the email address or NI number that your account is associated with.
  • The red error message : Sorry, we could not find your details. Please try again. is displayed when you press 'Continue'.




Password Assistance

If you have forgotten your password and/or PIN and would like to reset them, please click the "Forgotten password?" link under the 'Sign me in' button on the Sign in page. You will need your email address as part of the password reset process.

Please contact your payroll department if:

  • Your account has been disabled through multiple incorrect sign in attempts or you are having problems resetting your password or PIN.
  • You have received an Employee Account Verification email but haven’t verified your account within the time limit.